Shipping and Returns

15 Day Money Back Guarantee
We want you to be completely happy with your purchase. If you are not, for a full refund:

  • Items must be returned to us within 15 days from the date that you receive them
  • Items must be returned in their original condition.
  • Contents must be unused and in the original packaging.
  • No refund will be given on shipping charges.

Return Shipping Instructions
Returns not meeting the above conditions will be charged a restocking fee that will vary from 15% up to the full purchase price. Credit card purchases will be refunded to the original purchaser card. Cheque, cash, or money order purchases will be refunded by cheque. Please allow two weeks for processing. 30 Day Defective Product Replacement (Limited Warranty)

Any flawed merchandise can be replaced within thirty (30) days of its purchase.

This is a limited warranty and does not cover damage due to neglect, hurricane, earthquake, wind, snow, rain, fire or any other act of nature. This limited warranty does not cover damage due to misuse or improper application. Rudane Pty Ltd is not liable for indirect, incidental or consequential damages in connection with the use of the products, including any cost or expense of providing substitutes. Rudane Pty Ltd will exchange merchandise but does not grant refunds on accepted/delivered merchandise after 15 days.

For all returns, please first contact Rudane Pty Ltd by phone or email.

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